Privacy Policy

1. Introduction

Doctor’s Praxis LLC (“Company,” “we,” “us,” or “our”) operates Psych Studio (the “Service”), a web-based educational platform for psychiatric residents and mental health professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By accessing or using Psych Studio, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, password (hashed), and organization affiliation.
• Profile information: display name, study preferences, and exam dates.
• Study content: answers to questions, quiz responses, flashcard data, and study session records.
• Communication data: messages sent through the Contact Us form or support channels.
• Payment information: billing details are processed and stored by Stripe, Inc. We do not store full credit card numbers on our servers.

2.2 Information Collected Automatically

• Usage data: pages visited, features used, session duration, study streaks, and performance metrics.
• Device and browser data: IP address, browser type, operating system, and device identifiers.
• Cookies: authentication tokens and session identifiers necessary for the Service to function.

2.3 AI Interaction Data

When you use AI-powered features (AI Tutor, Therapy Practice Lab, Patient Counseling, PsychRx AI), your prompts and conversations are sent to third-party AI providers (Anthropic, ElevenLabs, Perplexity AI) for processing. We may store transcripts and AI-generated evaluations to provide follow-up sessions, track your progress, and improve the learning experience. These transcripts are associated with your user account and are not shared with other users.

3. How We Use Your Information

• Provide, operate, and maintain the Service.
• Personalize your learning experience through adaptive study tools and spaced-repetition algorithms.
• Process payments and manage subscriptions via Stripe.
• Send transactional emails (account verification, password resets, study reminders, weekly digests).
• Generate AI-powered evaluations, reading recommendations, and tutoring interactions.
• Aggregate anonymized usage analytics to improve the platform.
• Enforce our Terms of Service and prevent abuse.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

• Organization administrators: if you belong to an organization, your name, progress metrics, and activity data may be visible to authorized administrators within that organization.
• Service providers: Supabase (database and authentication), Stripe (payments), Resend (email delivery), Anthropic (AI processing), ElevenLabs (voice AI), Perplexity AI (literature search), and Vercel (hosting).
• Legal requirements: if required by law, subpoena, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your data may transfer to the successor entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission via TLS/HTTPS.
• Row-Level Security (RLS) policies ensuring users can only access their own data.
• Hashed passwords — we never store plaintext credentials.
• Rate limiting on API endpoints to prevent abuse.
• Content Security Policy (CSP) headers to mitigate cross-site scripting.
• Secure, HttpOnly authentication cookies.

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Study progress, quiz responses, and therapy session transcripts are retained to power adaptive learning features. You may request deletion of your account and associated data by contacting us at the email below.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate information.
• Request deletion of your account and data.
• Object to or restrict certain processing.
• Data portability (receive your data in a structured format).

To exercise any of these rights, contact us at support@psychstudio.pro or use the Contact Us form.

8. Children’s Privacy

The Service is intended for medical professionals and trainees who are at least 18 years old. We do not knowingly collect information from individuals under 18. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

9. Third-Party Services

The Service integrates with third-party providers, each governed by their own privacy policies:

• Supabase — authentication and database hosting.
• Stripe — payment processing.
• Anthropic (Claude) — AI-powered tutoring and evaluations.
• ElevenLabs — voice AI for therapy practice.
• Perplexity AI — literature search and reading recommendations.
• Resend — transactional email delivery.
• Vercel — application hosting and deployment.

10. Cookies

We use strictly necessary cookies for authentication and session management. We do not use advertising or tracking cookies. By using the Service, you consent to the use of these essential cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes constitute acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: